Published On: Tue, Apr 14th, 2020

Energy bills: How millions of homes could claim money back from supplier | Personal Finance | Finance

“At a time when many people are finding their finances squeezed as well as using extra gas and electricity because they have to stay at home, it will be welcome news for those who are sitting on unclaimed credit from their energy supplier. 

“More than a fifth of households say that the amount of credit or debt they are in has increased in the last year, and we hope that providers will act quickly to make sure that direct debit payments accurately reflect energy use.” 

Credit can be claimed, or left as a buffer to pay for extra gas and electricity used whilst remaining at home in lockdown. 

In the case of most energy suppliers, credit can be reclaimed through the individual company website. 

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