David replied to assure Stuart that NatWest would investigate the scam immediately, saying: “I’ll get the team right on it, the game is afoot.”
People can also report any scam texts they receive by forwarding them to 7726. Passing on the messages allows authorities to get a sense of what ploys scammers are using.
Those who have been victims of a scam can report it to Action Fraud, a national reporting agency, on the group’s website or over the phone.
NatWest also recently issued a warning about purchase scams, particularly around Black Friday, when criminals will try to sell goods that don’t exist or are not as advertised.